What makes Matriark Coffee Co. different?

We believe coffee is more than just a drink—it's part of your daily ritual. Every roast is selected to deliver a smooth, balanced cup you'll look forward to each morning.

Are your coffees whole bean or ground?

Our coffees are available in both whole bean and ground options. Simply choose your preference before adding your coffee to your cart.

How fresh is your coffee?

We package our coffee as close to roasting as possible so you can enjoy a fresh, flavorful cup.

Which coffee should I try first?

If you enjoy a smooth, approachable cup, we recommend Morning Ritual.

If you prefer a richer, more full-bodied experience, try Legacy Reserve or Ebony Reserve.

When will my order ship?

Orders are typically processed within 1–3 business days. Once your order ships, you'll receive a confirmation email with tracking information.

How long does shipping take?

Most orders arrive within 3–7 business days after shipment, depending on your location.

Can I track my order?

Yes! You'll receive a tracking email as soon as your order ships.

What size are your coffee bags?

Our full-size coffee bags contain 10 ounces of freshly roasted coffee.

Do you offer sample sizes?

Yes! We offer sample bags so you can experience our coffee before purchasing a full-size bag.

Are your coffees flavored?

No. Our coffees are crafted from quality beans that naturally develop tasting notes during growing and roasting—without added flavorings.

What roast levels do you offer?

Our current collection includes carefully selected medium and medium-dark roasts designed to deliver smooth, balanced flavor.

How do I earn rewards?

Join Matriark Circle Rewards by creating an account. You'll earn points on eligible purchases and unlock exclusive rewards.

Can I return coffee?

Because coffee is a food product, we cannot accept returns on opened bags. If your order arrives damaged or there's an issue with your purchase, please contact us and we'll be happy to help.

What if my package arrives damaged?

Please contact us within 7 days of delivery and include photos of the package and product so we can make it right.

My tracking says delivered, but I didn't receive my package.

Please check with household members and neighbors first. If you're still unable to locate your package, contact us and we'll work with you to determine the next steps.

Can my business serve Matriark Coffee Co.?

Absolutely. While we don't currently offer traditional wholesale programs for cafés, we do work with offices and local businesses interested in serving Matriark Coffee Co. to employees, clients, or guests.

To discuss a partnership, contact us at hello@matriarkco.com.

How can I contact Matriark Coffee Co.?

We're happy to help!

Email: hello@matriarkco.com

We'll respond as quickly as possible during normal business hours.